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Architecture · Engineering · Delivery

Salesforce architecture.
Custom software.
One accountable partner.

I design, build, and connect the systems your team relies on—from Salesforce and revenue workflows to custom applications and practical AI automation.

Discuss your project Explore the work ↓

Zachary Hower · Principal consultant & hands-on systems architect

Business context before technology decisionsDirect access to the person building your systemsClear validation, documentation, and handoff

Selected work

See the systems.
Understand the decisions.

From an operating workflow to a working application. Two examples of the business problems and engineering behind the work.

Custom business software
Inventory & operations · Illustrative workflow
Receive
by lot
Track
stock
Ship
with records
Lot traceability · Transaction controls · Customer documents

One workflow from receiving to shipping.

Connected inventory, receiving, shipping, and customer documents in an operational application with lot-level traceability and transaction-safe stock updates.

What the implementation involved

Inventory ledgers, concurrent stock changes, GS1 barcode labels, and certificate packets. Validation included failed transactions, document fidelity, and reviewed releases. Physical printer/scanner acceptance is separate.

Salesforce architecture
Revenue workflow · Illustrative architecture
Capture
the call
Qualify
the deal
Create
the opportunity
Data model · Guided Flows · Role-based access

Structure behind the sales conversation.

A deal-qualification workflow with a clear data model, guided screens, role-based access, and opportunity handoff—carried through sandbox iteration and production delivery.

What the implementation involved

Custom records, permission sets, sharing rules, Quick Actions, active Flows, user documentation, and client UAT. Follow-up automation was tracked separately from the delivered workflow.

Capabilities

Salesforce architecture.
Custom software engineering.

Two areas of expertise. The same attention to business rules, dependable data, and the people doing the work.

01 / Salesforce & revenue systems

Systems that reflect
how you operate.

Architecture and hands-on delivery for the CRM processes your team depends on.

  • Apex, Flow, CPQ, and approval workflows
  • Integrations, migration, and data quality
  • Access models, diagnostics, and release support
02 / Custom software & integrations

Purpose-built tools for
the work between systems.

Applications that bring disconnected processes into a workflow your team can own. Built with TypeScript, Next.js, PostgreSQL, and REST APIs.

  • Operational applications and customer portals
  • Inventory, documents, and workflow automation
  • Connected data, APIs, and practical AI workflows
Practical AI workflows & integrations.

Document intake, research, summarization, and system handoffs—with source checks, clear rules, and human review before consequential actions.

How I work

Understand the problem.
Own the delivery.

You work directly with the person defining the architecture, building the solution, and checking the result.

01

Understand

Map the workflow, data relationships, constraints, and what success needs to look like.

02

Build

Deliver a useful first phase with clear scope, visible progress, and working software.

03

Validate

Review independently and test business rules, failure paths, and the real user workflow.

04

Hand over

Leave clear documentation, operating instructions, and ownership your team understands.

AI-assisted delivery.
Accountable engineering.

I use AI across research, implementation, documentation, and additional adversarial review. I stay responsible for the architecture, validation, and release decisions. I check the work against real business rules, including access, data integrity, and failure recovery.

The person behind the work

Zachary Hower

Principal consultant
Systems architect & hands-on builder

My background spans business operations leadership and hands-on systems architecture. I understand the operational consequences of a quoting rule, a data model, or a failed integration because I’ve been responsible for the work around them.

Today I work hands-on across Salesforce configuration, Apex, application code, integrations, and release validation. AI extends that work; technical decisions and acceptance remain my responsibility.

Let’s talk about the work

What do your systems
need to do next?

We’ll discuss the workflow, what is getting in the way, and what a useful first phase would look like.

Discuss your project ↗zach@lightningcrmsolutions.com